Returns and refunds
30 days to change your mind, free returns and when your refund arrives.
Articles in Returns and refunds
- 30 days to change your mindReturn any device within 30 days of receiving it, for any reason. Returns are free.
- How to return a deviceContact us with your order number, back up and sign out of the device, and send it back with the prepaid label we email you.
- When you get your refundRefunds go back to your original payment method once the device has been received and checked. Your bank may take a few business days to show it.
- Arrived defective or not as describedTell us within 30 days and the device is repaired, replaced or refunded in full, including any shipping you paid.