Orders and payment
Placing an order, paying by card, taxes and what your order status means.
Articles in Orders and payment
- How to place an orderFind a model, pick the grade and the seller you want, check out once with your card, and the seller ships it to you.
- Who am I buying from?Techfleet is a marketplace. Every offer shows the Canadian business selling it to you, and that seller is on your receipt.
- When is my card charged?Your card is authorized at checkout and charged only when the seller confirms your order. If a seller cannot fill it, the hold is released.
- Why do I see more than one charge on my card?You enter your card once, but each seller charges it for its own items. Two sellers means two charges that add up to your total.
- How taxes are calculatedPrices are in Canadian dollars. Taxes for your province are calculated at checkout from your shipping address and shown line by line before you pay.
- What your order status meansFrom "Waiting for the seller" to "Completed": what each status on your order page means and what happens next.
- Finding your order without an accountYour order confirmation email has a private link to each order. Open it to see the status, the items and the seller. No account is needed.
- Can I cancel an order?Contact us as soon as you can. Before the seller confirms, the hold on your card is simply released. After delivery, use your 30-day return.