Returns and Refunds Policy

You can return a phone, tablet, laptop or other device bought on Techfleet within 30 days of receiving it. Every device also has a 12-month warranty under the Techfleet Promise.

To qualify, the device must:

• be in the same condition you received it, with no new damage;
• include everything it came with (charger, cable, box, if supplied);
• be signed out of every account (Apple ID and Find My, Google, Samsung) and have any passcode removed.

Returns are free. Email hello@techfleet.ca with your order number. We'll send you a prepaid shipping label, and the device goes back to the seller who sold it.

Refunds go back to the original payment method once the device has been received and checked. If your order came from more than one seller, each seller refunds its own items. Your bank may take a few business days to show it.

If a device arrives defective or not as described, contact us within 30 days and it will be repaired, replaced or refunded in full, including any shipping you paid. After 30 days, faults are covered by the 12-month warranty.

Repairs are covered by the repairing shop's warranty rather than refunded. Repairs done by Techfleet Winnipeg are covered by the Repair Service Terms.

hello@techfleet.ca · Techfleet, 4-1855 Ness Ave, Winnipeg, MB R3J 0Y5