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Answers about orders, shipping, returns and the 12-month warranty, and a way to reach us.
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Orders and paymentPlacing an order, paying by card, taxes and what your order status means.8 articlesShipping and deliveryFree ground shipping, faster options, pickup and where we ship.6 articlesReturns and refunds30 days to change your mind, free returns and when your refund arrives.4 articlesWarrantyThe 12-month warranty on every device: what it covers and how to claim.3 articlesGrades and conditionWhat Excellent, Very good and Good mean, and what refurbished means on Techfleet.2 articlesSellers and sellingWho sells on Techfleet, how to become a seller, commission and payouts.3 articlesRepairsBooking a repair with a shop Techfleet has checked, in person or by mail.3 articlesAccounts and privacyShopping without an account, your order links and how we handle your data.3 articles
Popular answers
- 30 days to change your mindReturn any device within 30 days of receiving it, for any reason. Returns are free.
- Booking a repairFind a shop Techfleet has checked, see its price for your model, and book. Nothing is charged online: you pay the shop after a free diagnosis.
- Free ground shipping across CanadaGround shipping is free on every order within Canada. It is funded from Techfleet's commission, not added to the price.
- How to place an orderFind a model, pick the grade and the seller you want, check out once with your card, and the seller ships it to you.
- What Excellent, Very good and Good meanThe grade describes how the outside looks. Every grade is fully tested and works 100%.
- What the 12-month warranty coversAny fault that stops the device working normally and was not caused by damage or misuse, for 12 months from the day you receive it.
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